Frequent Questions and Answers
Q: Is this design only for uninsulated pipe?
A: Yes, our primary aim is to reduce crevice corrosion at the pipe supports, CUI (corrosion under insulation) can be addressed separately.
Q: What is the estimated time for installation?
A: On the 2” pipe size, mounted at 4ft above grade, it should take about 10 minutes after the line has been lifted about 1 inch off the support steel.
Q: Can you install these supports where a line shoe has fallen off the support steel work?
A: Yes, we can install these supports with modifications and once again No Hot Work Is Needed on most of our designs.
Q: We have other supports that have corroded and we need to replace them, can you advise, maybe not exactly your line of products?
A: Yes, we have Engineers, Technicians and partnered with very reputable companies to accomplish the same standards that we have set.
Q: What kind of tools do we need to install the supports?
A: no special tools required, but but an investment in a pipe raising device may be required. Which we can advise on.
Q: Can we use these supports for coating protection during transportation?
A: Yes, you can, we recommend at least two supports (LOV) per 20ft lengths, these are the Vee type.
Q: Do you manufacture supports for all beam sizes?
A: Yes, we do. Client just has to provide the beam or structural section size.
Q: What about large orders, what is your production capacity?
A: We can manufacture in excess of 100 supports per day. We need at least two (2) weeks’ notice. Orders over this requirement are to be discussed with our representatives.
Q: We have off-shore pipe support situations and we are not sure if the supports or the piping is adequate, can you perform off-shore visits?
A: Yes, we have the experience with Off-Shore piping worldwide and can perform the surveys.
Q: We require that all supports are made in the USA, where are your supports made?
A: All our supports are designed, manufactured and tested in the USA.
Q: We have hangers that trap liquid at these locations, do you also supply these?
A: Yes, we do, this is another of our patented designs with integral drainage.
Q: What is your best delivery? Say we need a few supports urgently.
A: If the items are in stock, one or two days. Designing from scratch, it takes about a week from our facilities in Lake Charles, LA.
Q: We have sloping lines can your supports address this?
A: Yes we can, no problem.
Q: Do you accept credit cards?
A: Yes. Credit cards are readily accepted.
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